Please read the following terms and conditions before using or registering on the platform or accessing any material, information or Platform services through the platform. Your access to and use of the service is based on your acceptance of and compliance with these terms. These terms apply to all visitors, users and others who access or use the service.

Your usage of the platform though you do not avail any services that are provided by us, or the actual usage of the platform services shall signify your acceptance of the terms of use and privacy policy and your agreement to be legally bound by the same. These terms of use do not alter in any way the terms or conditions of any other written agreement you may have with the platform for other services.

These Terms and conditions (“Agreement” or “Terms and Conditions” or “Terms of Service”) are a contract between you individually, the Account owner (ExpertEase) and the legal entity under which you practice or are employed or retained (individually or collectively, “you” or “your”) and ExpertEase (“ExpertEase” or “us” or “we”) and govern your use of ExpertEase’s website (all the links we have) and any affiliated sub-domains and mobile applications and sites), Software and servers (collectively called Services) , your rights and obligations with respect to User data that you place in the service, and associated intellectual property rights thereto, as well as your creation of an account through which you will access the Service (hereinafter an Account) for use in connection with the service. By accessing, using, subscribing, purchasing, or downloading the services, or any goods, materials, or content from the website, you agree to follow and be bound by the following terms and conditions and any other terms and conditions embodied in any other agreements you enter into with us. If you do not agree with the terms and conditions, you may not use the website or the services.

Cost of Work

Depending upon the kind of service you subscribed while registering with ExpertEase, the cost of service is determined. ExpertEase has the right to modify the subscription fees as and when required which will be informed to you. Your continued use of the service after the subscription fee change comes into effect constitutes your agreement to pay the modified subscription fee amount.

Important Considerations

When an individual gets associated with ExpertEase as an Expert, we assume the person to follow certain things such as

Attending Sessions

When an appointment is booked with an Expert, through Expert’s URL, it is purely the responsibility of the Expert to attend the session/service. But when an appointment is booked from the Expert’s marketplace, or from the Wellness Services of Expertease, then Expertease takes the responsibility to see that the Expert attends the session. Under any rare circumstances, if the Expert selected is not available, another Expert will be allotted to the client.

Subscriptions

Some parts of the services are billed on a subscription basis. You will be billed as per the conditions on your association with us. Billing cycles are set on either a bi-weekly basis or a monthly basis, depending upon the subscription type. At the end of each billing cycle, your subscription automatically renews under the same exact conditions unless you cancel it, or ExpertEase cancels it. You may cancel your subscription renewal either through your online account management page or by contacting ExpertEase customer support team.

A valid payment method, including credit card, is required to process the payment for your subscription. You shall provide ExpertEase with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize ExpertEase to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, ExpertEase will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

For any kind of free trails or discount offers given by ExpertEase, the user has to enter the code while entering the billing information, which would unless, be regarded as a normal full payment. ExpertEase has the right to cancel or modify any kind of offers that are announced, at its sole discretion, at any time and without notice.

Refunds

As we hold high confidence and great quality in the services we offer, Wellness Hub does not encourage any kinds of refunds or transfer of services for a service once purchased. The expert always has an option to cancel the appointment and the client has an option to reschedule the appointment. It is purely the responsibility of an individual to decide on the purchase of a certain service. In case, someone is skeptical about the services offered, it is advisable to try the initial consultation service so as to check if it is what you are looking for.

In case, the client books a session through Expert’s URL, it is up to the Expert whether to refund or to provide any discount for the bookings made.

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post to the Service, including its legality, reliability, appropriateness with respect to local laws and those of your regulatory body.

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

We reserve all rights to block or remove communications or materials that we determine to be: (a) abusive, defamatory, or obscene; (b) fraudulent, deceptive, or misleading; (c) in violation of a copyright, trademark or, other intellectual property right of another or; (d) offensive or otherwise unacceptable to us in our sole discretion.

You acknowledge that, by providing you with the ability to view and distribute user-generated content on the Service, we are merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the Service.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. Your data will be stored and processed in accordance with our Privacy Policy.

Intellectual Property

The Service and all contents, including but not limited to text, images, graphics or code are the property of ExpertEase and are protected by copyright, trademarks, and other intellectual property rights. You may display and copy, download or print portions of the material from the different areas of the Service only for your own non-commercial use. Any other use is strictly prohibited and may violate copyright, trademark and other laws. These Terms do not grant you a license to use any trademark of ExpertEase or its affiliates. You further agree not to use, change or delete any proprietary notices from materials downloaded from the Service.

The name and logo of ExpertEase are trademarks of Wellness Hub. The names and logos of other companies and products mentioned herein may be the trademarks of their respective owners.

Links to other Websites

The Service may contain links to third-party web sites or services that are not owned or controlled by ExpertEase and we have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that ExpertEase shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms. All provisions of the Terms shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Indemnification

You agree to indemnify, defend and hold harmless ExpertEase, its principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers and agents, from and against any claims, losses, damages, obligations, costs, actions or demands.

These include but are not limited to: (a) legal and accounting fees resulting from your use of the Service; (b) your breach of any of these Terms; (c) anything you post on or upload to the Service; and (d) any activity related to your account. This includes any negligent or illegal conduct by you, any person or entity accessing the Service using your account whether such access is obtained via fraudulent or illegal means.

Limitation of Liability

ExpertEase, its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any loss or damage, direct or indirect, incidental, special, consequential or punitive damages, including without limitation, economic loss, loss or damage to electronic media or data, goodwill, or other intangible losses, resulting from (i) your access to or use of the Service; (ii) your inability to access or use the Service; (iii) any conduct or content of any third-party on or related to the Service; (iv) any content obtained from or through the Service; and (v) the unauthorized access to, use of or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other claim in law, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer and Non-Waiver of Rights

ExpertEase makes no guarantees, representations or warranties of any kind as regards the website and associated technology. Any purportedly applicable warranties, terms and conditions are excluded, to the fullest extent permitted by law. Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance, except as provided for under the laws of any province in India. In such cases, the provincial law shall apply to the extent necessary.

ExpertEase its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

If you breach any of these Terms and ExpertEase chooses not to immediately act, or chooses not to act at all, ExpertEase will still be entitled to all rights and remedies at any later date, or in any other situation, where you breach these Terms. ExpertEase does not waive any of its rights. ExpertEase shall not be responsible for any purported breach of these Terms caused by circumstances beyond its control. A person who is not a party to these Terms shall have no rights of enforcement.

You may not assign, sub-license or otherwise transfer any of your rights under these Terms.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms, please contact us at care@mywellnesshub.in